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📊 What is TATER Insights?

The centralized reporting surface for the TATER platform. Quick dashboards and at-a-glance graphs stay in their respective apps (TATER Security overview, TATER Ops dashboard, My TATER, etc.) - this is where you go for deep, filterable, exportable reports.

54 built-in reports — highlights

  • Compliance Posture - framework pass rates, top failing controls, override expiry watch
  • Risk Register Summary - risk counts by impact/status, aging on open risks
  • Service Desk Performance - ticket volume, MTTR, SLA % by category (with group-filtered rows)
  • Helpdesk Drilldown - per-ticket detail filtered to your accessible categories
  • Training Compliance - campaign completion rates, overdue trainees
  • Vendor & Contract Summary - vendor risk, contract expiries in 90 days
  • Activity Log Trends - actions by channel, top actions, top users
  • Subscription & Licensing - seat usage + MRR (SuperAdmin only)

Group-based access control

Each report has a default access tier (Open / Auditor+ / SuperAdmin-only) plus optional group gates. Groups also define which Ops task categories you can see in Service Desk reports - so the HR team sees HR/Onboarding tickets, the AP team sees AP/Finance tickets, etc.

SuperAdmin (or Admin/OrgAdmin) sees every report and every category. Configure groups in Insights Groups (this app) or directly in TATER Manage → Users to assign a user to a group.

Exports

Every report exports to CSV, XLSX, and branded PDF from the report viewer. Recurring email delivery is configured under Scheduled Reports, and ad-hoc datasets under Custom Reports.

Open full user guide ↗ All TATER docs ↗